HELP CENTRE

Frequently asked questions

Selection, compatibility, ordering and after-sales support — the questions our customers ask most often.

FAQ / SUPPORT

Answers before you order

Do you accept OEM?

Yes. we can produce according to your requirement.

Can you print my company logo and package?How long does it take to produce?

Yes, of course we can print your company loge and package, you just show your logo to me, and then we will do it for you. Normally, we produce it need 4-6 working days.

What is your MOQ?

We can accept 1pcs sample. If more quantities, more favorable price.

Payments accepted

Bank-transfer, Creditcard, Paypal, Telegraphic Transfer Remittance (TT).

What is our shipping ways?

a. By sea and by air. b. If you always import goods from different city in China, we suggest you to cooperate with a shipping agency to collect goods for you from different location. If it's necessary, we can recommend someone for you.

How long is your Delivery Time?

If there has stock, the delivery time is about 5 working days after receiving your payment.

What is your packing?

We use Plastic bag or Bubble film to pack.If client has the special request on package. Pls inform us in advance.

More information

AIDA Sales Process

1.Receipt of client email inquiry

2.Reply client in 24 hous back.According to client's requirement and specification,choose suitable type filter for them.

3.For sold product,we do tracking maintenance for client.

Filter element material

Inorganic Glass Fibre

Inorganic glass fibre based on synthetic fibres with acrylic resin binding

Large dirt-hold capacity

Excellent separation efficiency of the finest particles due to the three-dimensional labyrinth structure with deep-bed filtration

Outstanding price/performance ratio

Stainless Fibre

Sintered Metal Fibres with three-dimensional labyrinth structure for depth filtration

Low flow resistance with high dirt-hold capacity

Excellent chemical and thermal resistance

Stainless Mesh

Wire mesh fabric made of material(other material on request)

Type of weave: square weave or Dutch weave

Low flow resistance due to large-pored screening surface

Excellent chemical and thermal resistance

Filter Paper

Filter material made of Cellulose Fibres with special impregnation

Variants with lowest price with good dirt-hold capacity

Not suitable for water based fluids

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STILL HAVE A QUESTION

Can not find the right filter?

Send us the part number, equipment model or dimensions and our selection team will take it from there.